Client Responsibilities
All text must be supplied in writing (via email) by the client. 

Client will be sent a final proof of work before printing. Client is responsible for looking over the final proof to finalize the text by checking for misspelled words, grammatical errors, correct dates, times, and names. Client must do this before I move forward with printing. Client is responsible for all charges that result in the reprinting and reshipping due to errors.

Be aware of deadlines. Rushed projects that need to be completed in a short time frame have the highest probability of having missed mistakes and errors. Keep this is mind. Leave plenty of time for reprinting or reshipping so that the final project(s) arrive to you on time.


For Custom Work
Before requesting custom work, please review my portfolio to see examples of previous work and my drawing style. This will give you an idea of what the finished project will look like. If there is a specific piece in my portfolio that you want to replicate or want a similar piece made, please let me know.

My drawing style is flat, loose, and gestural. I am not a realist artist and I don't make classical or hyperrealist portraits. Keep this in mind before requesting a consultation.


Printing & Shipping
Client is responsible for paying for printing and shipping. All printing and shipping fees will be billed separately and must be paid in full before items will be printed and shipped. Fees will vary depending on the vendor chosen. Please include the cost of shipping and printing in your budget.

I am not responsible for any items lost or damaged. All items will be packaged securely and appropriately. Insurance and tracking will be included in the shipping costs. Purchases will be shipped within 3 business days via USPS or UPS.

Unless other arrangements have been made in writing (i.e. local pick up) the client is responsible for paying shipping after an item has been paid in full. Client will be sent a shipping invoice. Item cost and shipping must be paid in full before shipment.

Accepted forms of payment
Cash App
Cash
Money Order

Payment
Step 1:
Client will be sent the company guidelines explaining the buyer responsibilities and a Contract outlining the terms of the agreement, detailing length of project, cost, and when payment is expected. The total time to complete the project will be divided in increments. Step 2 uses a two week total time as an example. Please note that increments will differ depending on difficulty/length of project. Some projects can take two weeks while another, more intensive project, will take one month. The Contract is a legal binding agreement. Please read through the Guidelines and the Contract before signing and submitting payments.

Half of total cost needs to be paid as a deposit. The deposit is non-refundable. When the guidelines have been read and the terms of the contract are accepted, then half of total cost is due within 3 business days (of client completing the contract). 

Step 2: Once the completed contract and deposit are received, work will begin (day 1/start date) on the project. After the first week (day 7) a draft of the project will be sent. At the end of the second week (day 14/end date) the final draft of the project will be sent. The final payment (remaining balance) is due once the final project is received by client. 

Client will receive an invoice outlining amount due, balance owed, and date received. 


Refunds
Refunds or store credit (for a service or product of equal or lesser value) will be issued on a case by case basis. No refunds will be given due to failure to adhere to the guidelines or the contract. Client will be responsible for extra costs associated with reprinting and reshipping due to errors. I will not offer refunds or store credit due to buyers remorse. Custom items like portraits or logos cannot be returned and only store credit can be offered.

Revised April 2018   


Schedule a Consultation

If interested in custom work, please click below to schedule a consultation.